99f Terms and Conditions — Know before you use

01 Definitions & Interpretations

The following definitions apply to certain specific terms and phrases used in these Terms and Conditions:

• "99f" or "Platform" — The 99f.vin website and its associated mobile applications.
• "User" or "Player" — Any individual who has registered with or is using 99f.
• "Account" — The personal account created for a player upon registering on the platform.
• "Balance" — The total of real money and bonus credits held in an account.
• "Wagering Requirements" — The specific wagering multiple that must be met in order to withdraw a bonus.
• "KYC" — Know Your Customer — the process of verifying a user's identity and age.

02 Account Register

To open an account with 99f, you must register using accurate and truthful information. 99f reserves the right to terminate any account created with false information at any time.

• Each person is allowed only one account — multiple accounts are strictly prohibited.
• You must provide your correct full name, date of birth, phone number, and email address at the time of registration.
• Keeping your account password confidential is solely your responsibility; sharing it with anyone else is strictly prohibited.
• A copy of your national ID or passport may be requested at any time for verification purposes.
• To update your account information after registration, please contact our support team.

03 Eligibility & Age Requirements

The following eligibility requirements must be met to use 99f's gaming services:

• Users must be at least 18 years of age — 99f is strictly off-limits to minors.
• Users must not be residents of any country or region where online gaming is prohibited by law.
• Individuals on any country's sanctions list are not permitted to use 99f.
• Individuals who have self-excluded due to mental health issues or addiction are prohibited from opening a new account.

04 Deposits and Payments

Deposits at 99f must be made using approved payment methods, including Mobile Banking, Nagad, and Rocket. The following rules apply to all deposits:

• The minimum deposit amount must meet the minimum threshold set on the platform.
• Deposits must be made from a payment account registered in your own name — using someone else's account is not permitted.
• Deposits are generally credited to your account instantly. Please contact our support team if you experience any delay.
• 99f strongly discourages taking out loans or using credit cards for the purpose of making deposits.
• Any transaction fees applicable during payment processing will be determined by the terms of the relevant payment provider.

05 Withdrawal Policy

The following 99f policies must be followed when withdrawing winnings:

• Withdrawal requests are generally processed within 30 minutes to 24 hours.
• KYC verification may be required before your first withdrawal.
• Your withdrawal method should match the payment method used for your deposit.
• If you have an active bonus, withdrawals are not permitted until the wagering requirements have been fulfilled.
• Unusual withdrawal patterns may require additional review time if deemed suspicious.
• Withdrawals cannot exceed the set maximum limit in a single transaction; larger amounts may be processed in multiple stages.

06 Bonus & Promotion Terms

99f offers a variety of bonuses and promotions. Each bonus comes with its own terms, and failure to comply with them may result in the bonus being forfeited.

• The welcome bonus is available on your first deposit only and applies once per account.
• Bonus credits cannot be withdrawn directly — the applicable wagering requirements must be met first.
• If the wagering requirements are not met before the bonus expires, the bonus will be automatically cancelled.
• It may not be possible to have multiple bonuses active at the same time — please refer to the relevant promotion page for details.
• 99f reserves the right to cancel any bonus if there is any suspicion of bonus abuse.
• 99f reserves the right to modify the terms of promotional offers; any changes will be announced on the platform.

07 Gaming Rules

All games on 99f are operated through certified and licensed providers. Game outcomes are determined by a certified Random Number Generator (RNG), ensuring complete fairness and verifiability.

• Each game has its own Return to Player (RTP) rate, which is stated in the game description.
• If a game is interrupted mid-session due to a technical error, the stake for that round will be refunded.
• In the event of a dispute over a game outcome, server logs will be treated as the final and conclusive evidence.
• 99f is not liable for any losses resulting from network issues.
• In Live Casino games, the dealer's decision is considered final.

08 Prohibited Activities

The following activities are strictly prohibited on 99f, and violations will result in serious consequences:

• Opening or operating multiple accounts.
• Using another person's identity or payment method.
• Placing bets systematically to exploit the bonus system (bonus hunting).
• Attempting to hack or make unauthorized modifications to the platform's software.
• Using automated bots or software to play games.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening or harassing other players or 99f staff.

09 Account Suspension and Closure

99f reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violating any part of these Terms and Conditions.
• Failure to complete KYC verification or providing false information.
• If an account has been inactive for an extended period (the specified timeframe will be communicated on the platform).
• When suspicious financial activity is detected.
• The player requests to close their own account.

99f will make reasonable efforts to notify the user before closing an account. Any valid balance will be returned through the standard process; however, this may not apply in cases of rule violations.

10 Responsible Gaming

99f believes gaming should be purely for entertainment. We actively promote responsible gaming and provide the following tools to help protect our players:

• Deposit Limits: Set daily, weekly, and monthly deposit limits.
• Session Time Limit: set a limit on how long you play in a single session.
• Self-Exclusion: remove yourself from the platform for a set period or permanently.
• Reality Check: periodic reminders about your gaming session duration.

If you are experiencing a gambling problem, please contact our Responsible Gaming Visit the page and contact the support team.

11 Privacy and Data Protection

99f places the highest priority on protecting your personal information. We use industry-standard SSL encryption and security technology. To learn more about how we collect and use your data, please read our Privacy Policy Read.

• Your personal information will never be sold to third parties.
• Information will not be disclosed except where required by law or requested by a regulatory authority.
• Certain data may be retained for a specified period even after an account is closed.
• To view or delete your personal data, please contact our support team.

12 Changes & Updates

99f reserves the right to modify or update these Terms and Conditions at any time. Changes take effect as soon as they are published on the platform.

• For significant changes, you will be notified via email or a platform notification.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• We recommend checking this page regularly to stay informed about the latest updates.

These Terms and Conditions are published in English and shall be interpreted in accordance with the applicable laws of Bangladesh. In the event of any dispute, both parties will attempt to reach a resolution through mutual discussion.